Local Reviews
for Garland, TX
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Disappointed
Javier - Garland, TX
Jacob is on training and he dose not have the total experience. He flushed clean the hvac drain and he didn’t know that he needed to cover the bathroom sink, the whole thing exploded messing up the whole bathroom. They sent other tech to clean up Jacob’s mess. Whatever Jacob did ended up clogging the 2 bathroom sinks. Cost me $350 to fix Jacoba mistake. I am very unhappy with the technician, don’t ever have Jacob as your Techician!!!!!!
Jacob is an awesome young man!
Karen - Garland, TX
Timely Service
Connie - Garland, TX
The hose on the condensation pump for the A/C clogged up and water overflowed into the hallway and living room. I got an appointment the same day! Outstanding! The technician was able to clear the hose enough to buy me time to order a new pump. Otherwise, it would have meant leaving the unit turned off until a new pump arrived.
Routine Service Call
Leroy - Garland, TX
Serviceman presented a neat appearance and was professional during the diagnostic. Was not originally clear on after hours charge or if I had an option. Am satisfied with result.
Great service
John - Garland, TX
Great service
Suad - Garland, TX
Thank you but still the dosh foster is loose not fix to the wall
Awesome
Suad - Garland, TX
I am satisfied with the company it's just expensive
I don't have the price yet, but Sam was very polite and professional
Wagner - Garland, TX
Thanks!
Great!
Christiana - Garland, TX
Very helpful. Went above and beyond.
seamless!
Marcus - Garland, TX
Job well done!
Awesome job
Shirley - Garland, TX
Polite and thoughtful
Thank you so much! Great Service. A gentleman
Debbie - Garland, TX
Sam was very professional
Great service at a great price!
Carol - Garland, TX
Always on time, call when they're on the way. Do a great job!
Response from Air Force One Plumbing, Heating & Air:
Thank you for letting us know how we are doing. We look forward to continuing to provide excellent service to you in the future!
Most excellent
Terry - Garland, TX
Very nice man. Felt I got a fair deal. Didn't try to sell me extras. I will use again and recommend.
Response from Air Force One Plumbing, Heating & Air:
Glad to hear it. We take pride in our customer's feedback. Thank you for your kind words.
excellent,knowledgeable tech and great service.
bill - Garland, TX
He was able to narrow down the problem from all the possibilities in a very short time,make the needed repairs and get the unit up and running. Very pleased with the service and explaining what was wrong.
Service Perfection
sandra - Garland, TX
Professional and curteous as always. I am a loyal customer.
Prompt & efficient service
Bob - Garland, TX
Kevin is an experienced and highly-qualified technician who delivers prompt and efficient service. His check-ups of central heating/air units are very thorough and provide confidence in system status.
Response from Air Force One Plumbing, Heating & Air:
We appreciate you letting us know. We are glad Kevin was able to give you such great service. We are looking forward to being able to continue giving you the service you have come to expect.
Good service
Jim - Garland, TX
Although the cost of the part was higher than I had imagined, the technician got the diagnosis right and solved the problem in good time. Also did me the favor of programming a new thermostat I had installed myself.
Great service
Mark - Garland, TX
Good work
Fast and informative
Robert - Garland, TX
Fast and efficient. Knowledgeable technicians that tried to save me money.
Prompt Service, great job and good price.
Allen - Garland, TX
owner
marc - Garland, TX
Dale did a great job diagnosing the problem at my rent house. He fixed the problem in short order. He is a very competent technician and I would have nobody else work on my air conditioning problems.
Coil Replacement
Diane - Garland, TX
Rick and Dale did a very neat job of installing our coil. Good Job!
Great service at a great price
siebel - Garland, TX
Look forward to using Air Force One again in the future
Great Service
mark - Garland, TX
Tara R.
Inspected inside unit aprilaire filter. Blew out condensate drain. Checked refrigerant levels found the levels slightly low.
Javier L.
2 customer supplied toilets, 10 angle stops and 2 supply lines installed
Tara R.
Replace drain line and float switch
Tara R.
Condensate line clogged at float switch must replace line from unit to floor.
Tara R.
Inspected indoor unit found it to be operating within standard. Air filter needs replaced for future reference it is 20x25x4. Outside unit also inspected and found to also be operating to standard.
Javier L.
Customer’s secondary float switch was found to be faulty. The secondary would trip and shut the unit off prior to there being enough water in the trap. Technician removed existing float switch and customer will monitor the situation and see if problems persist.
SAMUEL H.
Upon arrival found AC drains Draining slowly blew out as well as put condensation tabs inside drain line system is working properly at this time advise customer if problems persist that pipes may be compromised with build-up on inside of walls
Javier L.
3 Ton American Standard 16 SEER Heat Pump System
SAMUEL H.
Found bad compressor
Javier L.
3 Ton 14 SEER Ameristar Heat Pump System replace refrigerant lines as original changed size multiple times. Customer has agreed to pay at least $4000.00 on the day of install and pay the remaining balance before the end of day on Monday the 13th of September.
SAMUEL H.
Upon arrival found outside condenser devoid of refrigerant as well as the motherboard tripping on low limit lock out Investigating further found out that the compressor was shortened to ground As well as a Ark. Spot In the electrical cabinet
SAMUEL H.
Returning on Tuesday to replace outside condenser as well asReto fit inside evap coil Outside condenser is devoid of refrigeration
Javier L.
Technicians photographed and took measurements of customer’s existing toilets and angle stops, which they are looking to replace. An estimate of will be provided to the customer and pending approval will be put on the schedule.
SAMUEL H.
Sending the customer quote for a new system replacement Current system has leaks as well as high amping component
Tara R.
Unit inspected outside found to have a short in the thermostat wire causing the condenser unit to short cycle. Also no disconnect is located outside for the unit is wired directly to the braker.
Javier L.
Technician dropped off new attic ladder which will be installed by outside contractor (Jona Vandagriff (214) 642-4703) on a date of customer’s choosing. Technician will return to verify and photograph on day of installation.
Tara R.
Unit inspected only possible issue found was condensate line obstructed flow. Linenwas blown out and jones valve installed. Customer was informed bi annual service isnrequired for warranty to remain valid with manufacturer.
Javier L.
Call back to checkmwiring float switch not causing shut off.
Tara R.
Both inside units inspected. No electrical issues both blower wheels are dirty recommended cleaning. Inspected both outside units one dual run capacitor was incredibly low and was changed out all units running as intended
SAMUEL H.
giving the customer quote for replacement
Tara R.
Dual run capacitor was found to be totally dead. Replaced it now system performs as designed.
SAMUEL H.
Upon arrival found the furnace to have one audible leak As well as multiple Rub out points on black pipe connections to Union joint fittings through piped dope bleed Cause for leaks are attributed to age of the system and vibrations from overamping fan motor Recommend replacement due to age of furnace as well as the high potential for cracked heat exchanger and the likelihood of Unavailable parts Gas is currently shut off to furnace
SAMUEL H.
Reset programming on thermostat to always be 78
Tara R.
Send estimate for replacement unit currently a 5 ton 13 seer
Tara R.
Returned with ordered part to replaced board on furnace. Unit now shuts off when it reaches temperature. Checked outside unit for coolant levels everything is within range. However due to the area and size of house unit is too small to keep house cool efficiently