Local Reviews
for Richardson, TX
Powered by Nearby NowOur Reviews by City
Great technician.
Kim - Richardson, TX
Joaqion was professional and at the same time friendly.
Good Job
John - Richardson, TX
Joachin was competent and professional.
AC installation Follow up
William - Richardson, TX
Great service
Sheila - Richardson, TX
I have been using Air Force one for many years what I like about them they do a good job and they don't upsell you on miscellaneous parts or services like other companies do
Install Follow-up
William - Richardson, TX
Wonderful service
Nancy - Richardson, TX
He was very efficient, friendly and professional.
Great folks!!
Richardson homeowner - Richardson, TX
Honest, fast service.
Very professional
Nancy - Richardson, TX
The entire team was very friendly, knowledgeable and efficient.
Jacob Did a great job
Chris - Richardson, TX
Thank you
Great people, great service, great company!!!!
Randwulf666 - Richardson, TX
Technician was awesome, very knowledgeable, friendly and professional, I always have a great experience with this company and it's employees, thank you!!!!
Service
Wilford - Richardson, TX
Great service
Wilford - Richardson, TX
Josue diagnosed and fixed problem in one visit
Excellent Customer Service and Pricing
William - Richardson, TX
Great service
Wilford - Richardson, TX
Joshue did a great job of walking me thru programming a Honeywell thermostat.
Great Service
Hewitt - Richardson, TX
The technician was great and very helpful
Service
Nancy - Richardson, TX
Fast and efficient service
Response from Air Force One Plumbing, Heating & Air:
Thank you for your review. Glad we could help!
Always a great experience
Dave - Richardson, TX
The service tech explains the process and offers advice. Professional and personable. Easy to work with - no hassles. They hire great people as the previous tech was equally good.
Good Technician, Extremely Poor Administration and Scheduling
angrycustomer51 - Richardson, TX
Rick M was great, but our experience with AF1's scheduling was abysmal. We were promised a window of 2 - 5 pm. The tech arrived at 6:40 pm, after we had taken the day off from work to be present for the appointment, for an extremely late service call with no way to contact anybody who could do anything about it. What kind of administration sends a tech from McKinney across rush hour traffic on Friday to South Dallas? I assume the kind that won't hire enough tech staff to carry out calls in a timely manner. Rick was splendid--no criticism of him. Air Force 1 should refrain from selling high ticket AC systems, and then crippling their techs who are trying to serve the public on their behalf. As we see it, the responsibility for quality and service resides at the top of the organization. You failed to earn your Angies' List commendations this time. Give your techs support, hire some more of them with your profits, and provide the service your customers deserve.
Great service
robert - Richardson, TX
Great service
lynn - Richardson, TX
We have been very happy with Dale's excellent service and good personality over the years. Thanks Dale!
on site consult
Joe - Richardson, TX
honest, fast, and direct. didn't try to oversell me but educated me on what was wrong, including how to maintain the system on my own. highly recommend!
Great Service
wanda - Richardson, TX
I will definetley be using yal again.
Great Service Knowledable Friendly
sands - Richardson, TX
We depend on them...
Phill - Richardson, TX
Have been using Air Force One for many years. Great company, good service men and service you can count on.
Honest Service
candice - Richardson, TX
We have been very happy with the service we've received over multiple occasions. We feel that the technicians are very honest and respond quickly when called for service. Great company!
Jacob L.
Call with quote for a residential homeowner near Richland Park to address airflow issue by installing dampers. Customer would like to know about potential return policy on such work.
joaquinv@airforce1plumbing.com
Summertime HVAC Maintenance for a residential customer near Northrich Elementary School. System preventative maintenance performed. Filter replaced. Out-of-spec capacitor found in condensing unit and replaced. Partial drain blockage was blown out of primary drain. System is operational and ready for summer.
jacobe@airforce1plumbing.com
Summertime HVAC Repair for a residential customer near Prairie Creek Park Bridge. Ran hand machine down hub drain in ac closet , no stoppage found at the time The thermostat is losing power and causing the unit to shut down Need HVAC tech to repipe condensate line going to hub drain And recheck unit(downstairs unit)
Jacob L.
Summertime HVAC Repair for a residential customer near Huffhines Creek. Found both units only cooling at 10f. Replaced capacitor on upstairs system and added 5lb 9oz of 410a refrigerant. Customer would like a quote for a new 4ton system.
Jacob L.
Found unit condensate drain clogged tripping float switch. Cleared line and checked function. No further issues.
Jacob L.
Found condenser run capacitor to be void. Replaced and checked function. System operating normally now.
joaquinv@airforce1plumbing.com
System preventative maintenance performed. Correct filter size is 20x20x4. Will double up on filters for the next trip. A high amp draw was found in the outside condensing unit and will be investigated to move forward with alleviating the problem for the customer. The system is operational and ready for summer.
joaquinv@airforce1plumbing.com
System preventative maintenance performed. Filter replaced. Compressor had a high amp draw and an estimate was sent regarding a compressor saver. System is operational and ready for summer
Jacob L.
AC Repair Service for a residential customer near J.J. Pearce Park. Module dongle had become unplugged. Reconnected and checked function.
Jacob L.
AC Repair for a residential customer near J. J. Pearce High School. Return when Lennox tech support is available. Follow up Monday
Jacob L.
AC Replacement of Parts performed for a residential client near J.J. Pearce Park. Replaced warranty Fan motor, module, and power choke. Checked function.
Jacob L.
HVAC Repair Service for a residential customer near J.J. Pearce Park. Found blower motor shorted and power choke lead melted. Return with factory replacement.
Jacob L.
Residential AC Repair - Springtime Air Conditioning Repair for a residential homeowner near Enclave at Breckinridge. Upon arrival noted the damper motor needed to be adjusted. Damper found and adjusted. The problem has been resolved for the homeowner. The customer was pleased with the service.
joaquinv@airforce1plumbing.com
AC Service - Springtime HVAC Maintenance for a residential homeowner near Cottonwood Creek. Preventative maintenance was performed on both systems. Both Dual run capacitors were out of their specified ratings, so they were replaced. A dead compressor saver was also found and replaced in the right side unit. Systems are operational and ready for summer. The customer also inquired regarding a possible damper issue as the air flow to their bedroom is only provided sparsely. Checked it out, and adjusted the damper to resolve the issue. The customer was satisfied on departure.
Jacob L.
Springtime Air Conditioning Maintenance for a residential customer near Wyndsor Estates. Inspected units for cooling found no issues replaced filters and renewed membership.
Jacob L.
4 Ton 16 SEER American Standard Single Stage Gas System Installed with 10 Year Parts, Labor and Refrigerant Warranty System installed dampers adjusted customer advised to monitor for a few weeks if needed we can balance further.
Jacob L.
Springtime Ductwork Repair Service for a residential customer near Reserce at Sharp Lake. Leaking duct sealed. Duct that needs damper is 8in. Customer happy on departure.
Jacob L.
Springtime HVAC Repair service for a residential customer near Prairie Creek. Found evaporator coil iced over. Evidence of dye found in main drain pan. Cannot charge system until thawed. Recommend replacing evaporator coil
Jacob L.
Springtime HVAC Repair Service for a residential customer near Northrich. 7lb 12oz of 410a added. Leaking coming from evaporator coil. Call with quote for replacement determine if eligible for warranty coverage and reach back out asap to get install appointment with customer.
Jacob L.
Spring Air Conditioning Repair for a residential homeowner with Air conditioning failure. Low voltage short was found to be a faulty contactor. Contactor Replaced, resolving the issue. Happy customer on departure.
Jacob L.
Spring Air Conditioning Maintenance for a residential customer. Inspected unit for cooling found no issues. Compressor starting amps are slightly high but within spec. Customer pleased on departure.
Jacob L.
Spring Air Conditioning Maintenance Service for a residential homeowner to ensure the home Air Conditioning system is cooling properly. Everything checked out well with the unit. Happy customer on departure.
Tara R.
Air Conditioning repair for a residential customer experiencing cooling issues. A technician was sent to troubleshoot and resolve the issue. The right side condenser now has starting amps of 74 instead of 97. Installed new run capacitor on left side condenser.
Tara R.
HVAC Maintenance. Technician sent to service two systems. The left side condenser run capacitor is low. Installed hard start on the right condenser. Both units functioning to standard. Scheduled follow-up appointment for the left capacitor.
Tara R.
Air Conditioning Maintenance for a residential homeowner. Unable to maintenance system because low voltage condenser wire still not replaced. Waiting to hear back from customer if they wish to proceed. Also, customer was made aware that all items in the attic above the garage must be displaced for the wire to be run. Due to the company liability policy technicians cannot move or attempt to work around any items in the attic.