Get your comfort on in Richardson, TX with top quality services from the plumbing, heating and cooling professionals at Air Force One. We have over 25 years of industry experience.
We are a family company dedicated to providing you with family treatment. Read recent reviews of our five star plumbers and HVAC techs from your own Richardson, TX community.
for Richardson, TX
Our Reviews by City
Jacob Did a great job
Chris - Richardson, TX
Great people, great service, great company!!!!
Randwulf666 - Richardson, TX
Technician was awesome, very knowledgeable, friendly and professional, I always have a great experience with this company and it's employees, thank you!!!!
Wilford - Richardson, TX
Wilford - Richardson, TX
Josue diagnosed and fixed problem in one visit
Excellent Customer Service and Pricing
William - Richardson, TX
Wilford - Richardson, TX
Joshue did a great job of walking me thru programming a Honeywell thermostat.
Hewitt - Richardson, TX
The technician was great and very helpful
Nancy - Richardson, TX
Fast and efficient service
Response from Air Force One Plumbing, Heating & Air:
Thank you for your review. Glad we could help!
Always a great experience
Dave - Richardson, TX
The service tech explains the process and offers advice. Professional and personable. Easy to work with - no hassles. They hire great people as the previous tech was equally good.
Good Technician, Extremely Poor Administration and Scheduling
angrycustomer51 - Richardson, TX
Rick M was great, but our experience with AF1's scheduling was abysmal. We were promised a window of 2 - 5 pm. The tech arrived at 6:40 pm, after we had taken the day off from work to be present for the appointment, for an extremely late service call with no way to contact anybody who could do anything about it. What kind of administration sends a tech from McKinney across rush hour traffic on Friday to South Dallas? I assume the kind that won't hire enough tech staff to carry out calls in a timely manner. Rick was splendid--no criticism of him. Air Force 1 should refrain from selling high ticket AC systems, and then crippling their techs who are trying to serve the public on their behalf. As we see it, the responsibility for quality and service resides at the top of the organization. You failed to earn your Angies' List commendations this time. Give your techs support, hire some more of them with your profits, and provide the service your customers deserve.
robert - Richardson, TX
lynn - Richardson, TX
We have been very happy with Dale's excellent service and good personality over the years. Thanks Dale!
on site consult
Joe - Richardson, TX
honest, fast, and direct. didn't try to oversell me but educated me on what was wrong, including how to maintain the system on my own. highly recommend!
wanda - Richardson, TX
I will definetley be using yal again.
Great Service Knowledable Friendly
sands - Richardson, TX
We depend on them...
Phill - Richardson, TX
Have been using Air Force One for many years. Great company, good service men and service you can count on.
candice - Richardson, TX
We have been very happy with the service we've received over multiple occasions. We feel that the technicians are very honest and respond quickly when called for service. Great company!
John - Richardson, TX
luke - Richardson, TX
Kevin is professional, courteous and efficient; and he had my house cooling within minutes of arriving. He is an asset to the Air Force One team. I've used Air Force One 3 times over the past 5+ years and I have not been disappointed. They techs wear protective footwear each time they enter the house so your floors stay clean.
Quick service, price could have been improved
jason - Richardson, TX
Impressed with his ability to quickly locate problem but felt like there could have been some leniency on price since I just spent $$ on parts, and job was very minimal. Older unit as well so I will most likely need to upgrade soon...
Excellent service and informative
Nancy - Richardson, TX
He was very knowledgable and efficient. Thanks for the great service.
art - Richardson, TX
Jerrie - Richardson, TX
Very grateful and impressed. Called and told the receptionist that our heater was out and what we thought was wrong with it. She scheduled a tech to come the next day from 2-5 pm. She also put us on stand by. less than an hour later she called me back and told me a tech was on his way. Kevin came in and had our furnace going in less than 10 minutes, for a VERY reasonable price! Thank you!
Incredible service from Dale. Great price. Dale knew his stuff !!!
sue - Richardson, TX
Great family owned business. Dale -my service provider- was so polite, knowledgable and willing to please . Actually I dnt have enough room to say all I would like in regards to service provided and cost involved.
ann - Richardson, TX
Ric always does a great job when he comes. Valuable employee.
Main drain line was clogged installed jones valve and cleared the line with nitrogen.
Downstairs blower stops 1min13sec after outside stops. Upstairs blower stops at 1min30 thermostat wire checked no exposed or crossed wires. Unit working as designed for efficiency and proper cooling.
Up to 17 SEER 2 Stage American Standard Furnace. This furnace will have 2 stage compatibility and can be used with an AC up to 17 SEER.
Completed maintenance Sending the customer quote for replacement of furnaces Please see photos attached
Left game room damper closed when we did the install a couple months ago. Opened damper and it is working properly now. No other issues found at this time.
upon arrival found downstairs unit to have drained that was clogged see pictures attached attempted to unclog with hand auger was unsuccessful I am passing it along to Air Force one plumbing to resolve
Perform system maintenance please see pictures attached talk to the customer about recommended Duct repair will reconvene in the Winter and address problems the System is not working at ideal temperature range Have set benchmark for unit today we'll see degradation over time
Completed system maintenance and it is working properly at this time as will as within manufacturer specifications system is ready for summer weather
Upstairs was a pound low on R-410A. Added refrigerant and leak sealant. Customer stated upstairs was not consistent with air flow. Suggest replacing master bedroom vents first and see if that helps. Will come up with a different plan if that doesnâ€™t pan out. Card payment didnâ€™t go through earlier. If you could pay with the payment link I will attach to the email that would be great thanks!
Diagnous bad thermostat will be returning later this week to perform in depth maintenance of system
Diagnose bad thermostat wire customer provided replacement
Disconnected timer system is working properly at this time Customer will reconvene and schedule a maintenance date
2 system spring PM. Checked blower motor amps and capacitors. Checked temperature differentials. Inspected drain lines and duct work. Replaced air filters. Checked condensing units. Checked refrigerant pressures and electrical components. No issues found at this time. Systems are working as designed. Customer renewed me membership for 1 year. Has 1 visit remaining.
Please see recommendations as well as pictures everything is within manufacturer specifications continual maintenance is Recommended as well
1 system spring PM. Electrical components and refrigerant pressures are all good. Filter is clean left new one with customer. No issues found at this time. System is working as designed.
Customerâ€™s shower faucet was leaking. Technicians arrived and removed cartridge and found seats and springs were not OEM and replaced with similar ones in truck. Technicians recommended rebuilding cartridge and seats with OEM parts and provided customer with estimate. Currently the shower is not leaking but no guarantee is available as no work was performed.
system maintenance talk to the customer about hepa bypass and UV light to overhaul system air quality inside house customer will get back to us with his decision when he is ready please see photo attached
1 system spring PM. Checked blower motor amps and capacitor. Checked temperature differential, 2 degree difference. Replaced air filter. Checked condensing unit. Fan and compressor amps and capacitor are good. Unit is void of refrigerant. Sent quotes to customer for adding refrigerant and dye pack. Also sent quote for new system. Financing is available.
Found capacitor exploded in electrical cabinet replaced recommend continual maintenance to catch problems like this from happening Please see photos attached
2 system spring PM. Checked blower motor amps and capacitor. Checked temperature differential. Right side only had 8 degree split. Replaced air filters. Condensing coils are clean. Checked compressor and fan motor amps and capacitors. Right side refrigerant pressure was low. Added 2 pounds of R-22 and UV dye. No other issues found at this time. System is working as designed.
1 system spring PM. Checked blower motor amps. Checked temperature differential. Inspected evap and condenser coils. Checked drain lines and duct work. Checked condensing unit motors and capacitors. No issues found at this time. System is ready for summer weather. Will come back next week to replace filter.
1 system spring PM. Checked blower motor amps and capacitor. Replaced air filter. Checked drain lines. Checked evap and condenser coils. Checked refrigerant pressures and condenser motors. No issues found at this time. System is working as designed.
Replace blower motor under warranty
Condenser is making regular amount of noise. Refrigerant pressures are good. Amp draw is good. Capacitor and hard start are good. No issues found at this time. System is working properly.
1 system spring PM. Checked blower motor amps. Checked temperature differential. Inspected drain line. Checked ducts. Replaced air filter. Checked condensing unit. Checked fan and compressor motor amps and capacitor. Coil is clean. No issues found at this time. System is ready for summer weather.