Get your comfort on in Richardson, TX with top quality services from the plumbing, heating and cooling professionals at Air Force One. We have over 25 years of industry experience.
We are a family company dedicated to providing you with family treatment. Read recent reviews of our five star plumbers and HVAC techs from your own Richardson, TX community.
for Richardson, TX
Our Reviews by City
Hewitt - Richardson, TX
The technician was great and very helpful
Nancy - Richardson, TX
Fast and efficient service
Response from Air Force One Air Conditioning:
Thank you for your review. Glad we could help!
Always a great experience
Dave - Richardson, TX
The service tech explains the process and offers advice. Professional and personable. Easy to work with - no hassles. They hire great people as the previous tech was equally good.
Good Technician, Extremely Poor Administration and Scheduling
angrycustomer51 - Richardson, TX
Rick M was great, but our experience with AF1's scheduling was abysmal. We were promised a window of 2 - 5 pm. The tech arrived at 6:40 pm, after we had taken the day off from work to be present for the appointment, for an extremely late service call with no way to contact anybody who could do anything about it. What kind of administration sends a tech from McKinney across rush hour traffic on Friday to South Dallas? I assume the kind that won't hire enough tech staff to carry out calls in a timely manner. Rick was splendid--no criticism of him. Air Force 1 should refrain from selling high ticket AC systems, and then crippling their techs who are trying to serve the public on their behalf. As we see it, the responsibility for quality and service resides at the top of the organization. You failed to earn your Angies' List commendations this time. Give your techs support, hire some more of them with your profits, and provide the service your customers deserve.
robert - Richardson, TX
lynn - Richardson, TX
We have been very happy with Dale's excellent service and good personality over the years. Thanks Dale!
on site consult
Joe - Richardson, TX
honest, fast, and direct. didn't try to oversell me but educated me on what was wrong, including how to maintain the system on my own. highly recommend!
wanda - Richardson, TX
I will definetley be using yal again.
Great Service Knowledable Friendly
sands - Richardson, TX
We depend on them...
Phill - Richardson, TX
Have been using Air Force One for many years. Great company, good service men and service you can count on.
candice - Richardson, TX
We have been very happy with the service we've received over multiple occasions. We feel that the technicians are very honest and respond quickly when called for service. Great company!
John - Richardson, TX
luke - Richardson, TX
Kevin is professional, courteous and efficient; and he had my house cooling within minutes of arriving. He is an asset to the Air Force One team. I've used Air Force One 3 times over the past 5+ years and I have not been disappointed. They techs wear protective footwear each time they enter the house so your floors stay clean.
Quick service, price could have been improved
jason - Richardson, TX
Impressed with his ability to quickly locate problem but felt like there could have been some leniency on price since I just spent $$ on parts, and job was very minimal. Older unit as well so I will most likely need to upgrade soon...
Excellent service and informative
Nancy - Richardson, TX
He was very knowledgable and efficient. Thanks for the great service.
art - Richardson, TX
Jerrie - Richardson, TX
Very grateful and impressed. Called and told the receptionist that our heater was out and what we thought was wrong with it. She scheduled a tech to come the next day from 2-5 pm. She also put us on stand by. less than an hour later she called me back and told me a tech was on his way. Kevin came in and had our furnace going in less than 10 minutes, for a VERY reasonable price! Thank you!
Incredible service from Dale. Great price. Dale knew his stuff !!!
sue - Richardson, TX
Great family owned business. Dale -my service provider- was so polite, knowledgable and willing to please . Actually I dnt have enough room to say all I would like in regards to service provided and cost involved.
ann - Richardson, TX
Ric always does a great job when he comes. Valuable employee.
Fast service. Very satisfied.
Jb - Richardson, TX
We needed a whole new AC system, and they had it installed in three hours flat. Very impressed with their service. Fast, clean and quiet.
Maintenance check up 2 systems rheem furnace both inspected all working great...
Technician Ricardo performed diagnostic found no issues with the heating equipment the only issues found are due to air flow issues too much air flow blowing on the thermostat itself and in the living room causing the system to shut off prematurely before the master and bedrooms are comfortable hopefully just flipping the supply grills in the living room can help either way will send a quote to install dampers and even out the airflow for that system
Technician Ricardo perform diagnostic analysis found the York hot surface ignitor not coming on broken needed to be replaced also found a week 7.5 microfarad capacitor for the indoor blower replaced both defective parts tested all other heating components dated filters and when they should be replaced no other issues found at this time other than the age system is running now should be ready for winter happy holidays and a happy new year
Found power wires at harness burnt causing no power to the control board. Cut back wires and connected with wire nuts
TECHNICIAN KEVIN PERFORMED A ONE SYSTEM PREPAID HEAT CHECK. CHECKED FILTER OK 20X25X1. INSPECTED BLOWER, ELECTRICAL, AND IGNITOR ALL OK. CLEANED AND TESTED FLAME SENSOR. CHECKED MOTOR AMPS AND CAPACITOR BOTH WERE OK. TESTED LIMIT AND PRESSURE SWITCHES OK. CHECKED CO IN FLUE 38 PPM OK. CHECKED CO IN AIRSTREAM 0 PPM OK ON TEST DATE. CHECKED TEMPERATURE RISE 56* OK.
Replaced trane circuit board
Furnace inspection 3 rheem systems replaced filters,Co inside airstream 0ppm, blower wheels ok, pressure switches port clear safetys switches tested ok all working properly.
Technician Ricardo found ICM board defective replaced under warranty tested both the heating and cooling after replacement no other issues found at this time system is ready for a cold winter
-1-Year Presidential Club Membership -1 System Heat check on one system changed out 1 inch filter check all limit temperature sensor switches flame sensor read 12 m.v temp rise at equipment. 50 all other electrical parts checked normal pressure switches checked normal heating just fine
Heating Check of one rheem furnace. Replaced filter 20x25x4, checked motors, capacitors and electrical. Checked for carbon monoxide, tested safeties, cleaned flame sensor. System operating normal
Maintenance check 1system furnace inspection motor amps :ok Blower wheel :ok Blower motor amps :ok cleaned flame sensor inducer motor amps :ok all working fine.
Diagnostic performed by Ricardo found package system for middle offices leaking inside the building through the roof. Double checked all the supply and return boxes from the equipment and only found water around the roof and not inside the units boxes cleaned away the rocks from where the leak may be coming from need to contact a roofer to tar & seal around the equipments roof & run water away to a storm drain via pan under unit by airf1AC
Installed new 12in return air duct to 16x16 return air grill to dining room.
Technician Ricardo performed 1 diagnostic on a train rooftop package system did find the time delay stuck causing system to short cycle which eventually caused the 60 amp 2 inch fuse to blow out on the disconnect replaced both defective parts tested the cooling and every other electrical part and did not find any other issues system is up to par and ready too cool thank you for your business and for the survey
Technician Ricardo performed to cooling checks found the smaller system for the 4 time Schrader valve stems was leaking and needed to be replaced recharged with 1 lbs of r22 refrigerant everything else on the cooling side of the system checked out up to par both systems are now doing a 20 degree differential at the equipment in the attic ready for inspection
Replaced 7.5 mfd capacitor and controo board for upstairs furnace, checked r22 levels, ok
Cleaned evaporator coil in place for a better air flow. Inspected system all in good working condition.
Cleaned Blower wheel on Mitsubishi system
Technician found filter needed to be changed outdoor condensing coil needed to be washed at the least every 30 to 60 days to maintain its efficiency
Technician returned a month later to find dirty condensing coil bad condenser fan motor system low one pound of refrigerant and the kickstart compressor assist failed and needed to be replaced Along with the other filled parts has already invested too much money into a 18 year old system recommending replacement of entire system inside and out including plenum boxes new filter Box and would include a 10 year parts labor and free on warranty with registration it comes in handy
Cooling check 1 system added 1 lbs 410a, leaking service valves,replaced 4" & 1" filters, will be receiving quote from office to replace leaking Valves
Notes added by tech Rick on 7/30/2015 5:41:37 PM Replaced 60/10/440mfd cap outside
Removed 1 lb r22, system overcharged, condenser coils were dirty, customee to clean.
Replaced blower wheel on train downstairs system replace capacitor upstairs Trane furnace replaced clogged filter on upstairs furnace as well
Replaced warranty 410a trane coil, collected information for replacement of 2nd 3 ton system